Privacy and Data Protection

apk3's Privacy Policy

We take your personal information very seriously. Learn in detail in this policy how apk3 collects, stores, and protects your information.

Last Updated: January 2026
1

Introduction and Scope

This privacy policy ("Policy") applies to apk3's website apk3.cam and all services connected to it. By using our platform, you agree to the terms described in this policy.

apk3 is a trusted online entertainment platform in Bangladesh. We believe that keeping your personal information secure is a fundamental responsibility. This policy ensures complete transparency about how we collect and use data.

This policy applies only to apk3's own services. We are not responsible for the privacy policies of third-party websites or services.

You must be at least 21 years old to use our services. We do not knowingly collect information from minors, and if such information comes to our attention, we delete it immediately.

2

What Information We Collect

apk3 collects various types of information that help us improve our services and provide you with the best experience. Below is a detailed description of what information we collect:

2.1 Registration and Identity Information

When you create an account on our platform, we collect the following information:

  • Full name and date of birth
  • Email address
  • Mobile number
  • National ID card or passport number (for identity verification)
  • Residential address
  • General information about occupation

2.2 Financial Information

To process transactions, we collect the following information:

  • bKash, Nagad, Rocket, or bank account number (only the necessary portion)
  • Deposit and withdrawal history
  • Transaction time and amount

We never store complete bank account details or mobile banking PINs.

2.3 User Behaviour Information

To improve our services, we automatically collect the following information:

  • IP address and device type
  • Browser and operating system information
  • Session duration on the platform
  • Pages visited and games used
  • Information collected through cookies and similar technologies

Identity Information

Name, age, and ID details are collected for registration and KYC verification.

Financial Information

Payment method information is collected to a limited extent to ensure secure transactions.

Usage Information

Platform usage information is collected for service improvement and security purposes.

3

Purpose of Using Your Information

apk3 uses your information only for lawful and specific purposes. We never use your information for unauthorised purposes.

3.1 Providing and Managing Services

  • To create and manage your account
  • To process deposit and withdrawal transactions
  • To provide bonuses and promotional benefits
  • To manage customer support and live chat services

3.2 Security and Compliance

  • To complete identity verification (KYC)
  • To prevent fraud and money laundering
  • To comply with applicable laws and regulations
  • To ensure account security

3.3 Service Improvement

  • To improve website functionality and user experience
  • To make decisions about adding new games and features
  • To provide relevant offers and information (subject to your consent)

3.4 Responsible Gaming

We monitor your gaming behaviour information so we can ensure responsible gaming. If we notice any concerning patterns, we may contact you to offer support.

4

Information Sharing and Disclosure

apk3 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Our payment processing companies (such as bKash, Nagad, Rocket, and banks) receive the information necessary to complete transactions. These companies work with us under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to provide information to authorities under court orders, government directives, or applicable law. In such cases, we will not provide any information beyond what is legally required.

4.3 Technology and Game Providers

Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and other game providers may receive the minimum information necessary to deliver their services. These companies have their own privacy policies.

Our commitment: We never sell or rent your information to advertising agencies, marketers, or any other commercial third parties.
5

Cookies and Tracking Technologies

apk3 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, ensuring security, and keeping core features running. These cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and other personalised experiences.

5.3 Analytics Cookies

These cookies collect information to monitor website usage and improve services. This information is processed in aggregate and is not individually identifiable.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some parts of the website to not function properly.

6

Data Security Measures

apk3 follows industry-standard technologies and processes to protect your personal information.

🔐 SSL Encryption

All data transfers between your browser and our servers are secured through SSL/TLS encryption.

🛡️ Data Storage

Stored information is secured using strong encryption algorithms. Multiple layers of security are in place to prevent unauthorised access.

🔍 Monitoring

Our systems are under automated 24/7 monitoring to detect suspicious activity.

👤 Access Control

Only authorised staff who require access for professional reasons can view specific personal information.

While we maintain the highest security measures, data transmission over the internet is not completely risk-free. We therefore advise you to keep your account password strong and not share it with anyone.

7

Data Retention Period

We retain your personal information only for as long as necessary.

7.1 Active Account

While your account is active, information necessary for providing services and meeting legal obligations is kept with us.

7.2 After Account Closure

Even after your account is closed or deleted, we may be required to retain certain information for a specified period in accordance with legal requirements — particularly financial transaction records.

7.3 Data Deletion

Once the specified retention period expires, or upon your request (where legally possible), we securely delete or anonymise your information.

8

Your Rights

As a user of our platform, you have several important rights regarding your personal information.

8.1 Right to Access

You may request to view what information we hold about you. After verification, we will provide you with a copy of that information.

8.2 Right to Correction

If any information stored in your account is incorrect or out of date, you may request that it be corrected.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. To do so, contact us directly.

To exercise any of your rights, contact us at: [email protected]
9

Privacy of Minors

apk3's services are for those aged 21 and above only. We do not knowingly collect information from anyone under 21.

We conduct an age verification process at the time of registration. If we become aware that an account has been created by a minor, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10

Changes to the Policy

apk3 may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:

  • By displaying a prominent notice on the website
  • By sending a notification to your registered email
  • By updating the "Last Updated" date at the top of this page

If you continue to use the platform after the changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

Privacy-Related Contact

If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us. Our customer support team is available 24/7 to assist you.

You can also speak with us directly through live chat — 24 hours a day, 7 days a week.

For information on responsible gaming, see Responsible Gaming Policy.